Shipping policy

Shipping policy

YOU WILL RECEIVE AN ORDER CONFIRMATION EMAIL ONCE YOUR ORDER HAS BEEN SUCCESSFULLY PLACED. ONCE PROCESSED, PLEASE ALLOW 7-10 BUSINESS DAYS FOR ORDER TO BE SHIPPED FROM DATE OF PURCHASE. ONCE ORDER IS SHIPPED YOU WILL RECEIVE EMAIL CONFIRMATION AND TRACKING NUMBER.

DOMESTIC

US ORDERS DELIVER WITHIN 3-5 BUSINESS DAYS.

INTERNATIONAL

INTERNATIONAL ORDERS DELIVER WITHIN 7-14 BUSINESS DAYS.

SOIF DE LUXE IS RESPONSIBLE FOR YOUR ORDER UNTIL IT HAS BEEN CONFIRMED AS DELIVERED. ONCE DELIVERY IS CONFIRMED, WE ARE NOT LIABLE FOR ANY LOST OR STOLEN PACKAGES FROM YOUR RESIDENCE.

SOIF DE LUXE IS NOT RESPONSIBLE FOR PAYING YOUR LOCAL COUNTRY’S IMPORT DUTIES AT TIME OF DELIVERY. BY PLACING AN ORDER TO INTERNATIONAL DESTINATION, YOU CONFIRM YOUR RESPONSIBILITY TO PAY THESE FEES.